Week 2 EOC

My best customer service experience had to be at Best Buy. It was my 18th birthday and I was going to party Hard! My friends and I hung out All day, drinking and doing girl stuff. I bought a camera from Best Buy and it matched my outfit. I planned to capture the Whole night on my new camera, however I didn’t realize I didn’t buy a memory card until 10 that night. Best Buy closes at 11, I walked up at 11:02 and there was No one left in the store. I begged at the door and even though it was only 4 people left in the store. They let me run in and get a memory card, Plus they gave me a Free candy bar as a birthday gift.

My worst experience of customer service would be Wal Mart. Their employees don’t know anything about the store or where anything is. I went in there looking for minced garlic because I was cooking for friends. I was just trying to run In and Out. I wind up being in Wal Mart looking for the same item for over 20 minutes and that’s with 3 different people helping me. I asked a guy when I first walked in and he told me it was on aisle 7, I walked the aisle twice. Just to make sure I didn’t miss anything and it wasn’t there. Then I asked a girl that was walking pass, not only did she not even stop to answer me or show me. She yelled, “Aisle 7, s she continued to walk by”. I thought something was wrong with my eyes, so I went back on the aisle and nothing. So I seen the first guy I asked and he tried to Not make eye contact with me When I tried to get his attention, he pretended Not to hear me and rushed to the back of the store. Finally, I asked another girl and she told me where they were and they actually were there… Gosh, that was So frustrating. I never go to Wal Mart unless it’s absolutely necessary.